It should say, “This account is connect and using Direct Access to download transactions…” in the sheet that comes down.ĭealing with 402 and other 400 errors. When you receive an error code like this, it is usually accompanied by some text saying the issue will usually resolve itself. To do this click the little cloud icon next to the account and verify that it is connecting using Direct Access. Please note, this article is only for Direct Access connections, it is not for Direct Connect (OFX) connections.Ĭonfirm the account that is no longer updating is using Direct Access. This support article will discuss how to troubleshoot and resolve existing Direct Access connections.
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